We have finally reached the culmination of extensive work and significant participation from the charging industry – the Charging Analytics Program is up and running. It’s crucial to understand what’s happening with electric vehicle (EV) charging, particularly for site hosts and those responsible for paying for energy, deploying EV infrastructure, and selling charging services to consumers, who ultimately have the final say. Site hosts need to be profitable from EV charging, and the same goes for charging companies. You must be able to effectively manage your EV charging program to be successful, but you can’t manage what you can’t measure.
The Transportation Energy Institute (TEI) collaborated with numerous partners and companies to develop an analytics platform program that consolidates all EV charging data. The EVSE Charger Performance Analysis Quarterly Benchmark Reports contain data that is cross-referenced with various metrics and attributes, such as the charger’s location—whether it is located on a highway or in an urban or suburban setting—the power level of the charger, and the type of business vertical it serves, whether it’s a restaurant, fast food establishment, convenience store, or gas station co-located with the charger.
By analyzing these different dynamics, we can better understand how chargers perform, including metrics like utilization rates and the number of charging sessions. Utilization rate is a vital indicator of the amount of electricity flowing, which is a key factor in profitability for selling electrons. The number of sessions is equally important since site hosts want to maximize the number of opportunities to convert customers from the charging equipment into their stores.
We wanted to take this analysis a step further, so we developed cluster analysis and benchmarking metrics. This allows any site host in the United States to compare their location with others. Our system automatically finds all locations that are similar to theirs based on the top six attributes that correlate with high utilization and session counts. This information enables site hosts to set realistic expectations for their location based on actual performance data from similar sites over the past several years, rather than relying on projections or algorithms.
Additionally, they can assess how their current site is performing: Are they on par with top-performing sites, at least average, or at the bottom? This insight can help them determine if they need to improve their operations. Ultimately, we have compiled these important metrics and insights to make EV charging profitable for site hosts from all angles.
There are two quarterly reports available to download at no charge. The first EVSE Charger Performance Analysis 2024 Q4 Benchmark Report contains data insights from more than 35 million charging sessions over 15 months from September 2023 through December 2024. The Q1 2025 edition of data collected April 2024 – March 2025 contains data from over 20 million charging sessions, including chargers equipped with J3400/Tesla connectors.